Director of Administration - Employment and Human Services Department

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The EHS Director of Administration is responsible for directing several department-wide administrative functions. This is a single position exempt management class in the Employment and Human Services Department. This position evaluates the work of subordinate managers and is distinguished by its responsibility for the management and direction of designated department programs and services.

We are looking for someone who is:

• Adept at county human services programs and services
• Experienced at leading and directing projects from initiation to completion, ensuring alignment with strategic goals, timely delivery and effective coordination across functional teams
• Adept at multitasking and efficiently managing multiple priorities and deadlines in a faced-paced environment.
• A quick learner, able to absorb and engage in the new responsibilities quickly
• A collaborator, one who is willing and comfortable working with others to achieve goals
• A change agent, able to assess systems and lead change
• Able to set clear expectations and hold staff accountable
  

• Developing and directing departmental polices to ensure operational efficiency, regulatory compliance and alignment with organizational objectives
• Ensuring policies, procedures, and practices are aligned with local, state and federal requirements, organizational goals and industry best practices
• Overseeing and coordinating internal informational systems and technology support
• Overseeing and monitoring facility management and safety for all EHSD buildings
• Providing oversight and direction to direct reports to deliver effective programs
• Providing strategic leadership to drive organizational vision, foster innovation, and guide teams toward achieving long-term departmental objectives 
• Ensuring department disaster readiness, and remaining informed of potential dangers
• Closely coordinating with the Executive Team on administrative functions and delivery
• Ensuring performance data is reported, evaluated and acted on

• EHSD encourages creative thinking and innovation for continuous improvement 
• EHSD has strong and approachable leadership that encourages autonomy and provides guidance when necessary to feel empowered and supported to excel 
• EHSD is a diverse department and staff and are committed to social justice
• EHSD focuses on teamwork and shared accountability for success

• Effectively managing and allocating resources, including personnel, technology and financial assets, while balancing multiple priorities and limited budgets
• Managing and integrating new technologies that improve administrative efficiency, including software for document management, communication tools, and project management platforms
• Ensuring that the department complies with ever-evolving laws, regulations, and internal policies and reporting requirements.

License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state Motor Vehicle license will be accepted during the application process.
 
Education: Possession of a Baccalaureate Degree from an accredited college or university with a major in Business or Public Administration, or a closely related field.

Experience: Five years of full-time, or its equivalent, experience as an administrative manager in a public or private human services agency with primary responsibility for agency budgetary and fiscal operations, agency policies and procedures, and supervision of management staff. Experience in organizational development, and program design and implementation is also highly desirable. 

Substitution: Possession of a Master’s Degree in Business or Public Administration or a closely related field may be substituted for one year of the required experience. One year of additional qualifying experience may be substituted for the academic major.

Desirable Qualifications: 

• Director level experience in training and development
• Proven experience in leading large cross-functional teams including technical leadership and collaboration with other business units
• Advanced understanding of California human services financing and budget systems
• Strong commitment to collaboration, teamwork, and open communication
• Strong written and verbal communication skills to interact effectively with employees, managers, Directors and external stakeholders